P5 - Identify the information systems used in a specified organisation.
City Academy is a large organisation that uses many business/organisational systems in order to deal with pupil information (many parts to this) financial recording and planning, booking, communication with parents, communicating with students and transport to name a few.
Produce a report or presentation (add to P4 presentation) with accompanying notes to show four information systems that are used within school. For each system cover the following:
- The name of the system;
- Type of system
- Which department(s) uses it
- The purpose of the information system
- The specific features and functions
- The effectiveness of the system (benefits, weaknesses and is it fit for purpose)
Types of information systems:
• management information systems (MIS) including features, benefits and suitability for purpose
• marketing analysis
• human resources (HR) (e.g. staffing, training and development)
• financial (e.g. sales, costings, investment returns)
• competitors.
• customer relationship management (CRM)
• decision support system
Hierarchy of decision making
• senior management
• middle management
• support staff
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